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  Site conditions - deliveries and returns of items

Purchase conditions:

Purchase conditions:

For buyers on the website:

About the site: Summary of the terms (below):

  1. The site provides information on various products and services (training, skills, sculpture, art, etc.), in addition, the site provides instructional videos for viewing on the site (the site administrators reserve the right to allow free viewing along with paid viewing or ).

  2. Purchase on the website: the website allows a safe purchase, you undertake not to make any further use beyond the purchase, of the data of the buyer / subscriber. 

  3. Shipments and returns: *Shipments in Israel will be charged, according to the shipping rate of the Israel Post, for 'courier delivery', the studio does its best to maintain the quality of the items and their integrity, however, a defect made outside of the production process is not the studio's responsibility, at the same time the studio will try to compensate The customer is advised to review the extended sections.

*Unopened and undamaged product can be returned up to 14 days.


Regulations, long:

Welcome to the website on behalf of Levin Studio E.P. 304551732 owner of the site. The operator and owner of the site's rights. Levin Studio,  allows its guests and customers to access and purchase through the website subject to the terms of use detailed below in these regulations (hereinafter: "the regulations"):


  1. Terms for using the site


1.1.  The terms of use of the website, below define, among other things, the manner of using the website and regulate the manner of ordering and purchasing products and/or services through it.

1.2.  Any use of the masculine language in the regulations and/or the website is done for convenience reasons only and every place in these regulations and/or the website where the masculine language is used, it also means the female by implication.

1.3.   Use of the website constitutes consent to the terms of this regulation and the other terms that appear or will appear on the website when browsing / ordering on the website. If you do not agree to any of the terms and conditions and/or the additional conditions on the website, you are asked to refrain from making any use of the website in any form and manner, including registering for services provided through the website, joining the customer club and/or purchasing products through the website.

1.4.   Please read the instructions for use and regulations carefully and carefully, as they constitute a binding contract between you and the owners of the studio (Levin Studio), for all intents and purposes.

1.5.  In the event of a conflict between the provisions of these regulations and information received from another source, the provisions of these regulations will prevail.

1.6.  The terms of use and/or these regulations may change from time to time, Levin Studio reserves the right to update and/or change and/or cancel them, at its sole discretion. Please be sure to keep up to date with the regulations.

1.7. The information found in the site's registers and/or Levin Studio's computers will be conclusive evidence of the correctness of the actions carried out through the site.

1.8.  Wherever Levin Studio is indicated in these regulations, the reference is also to whom it represents.

1.9.  The studio makes efforts to ensure that the information presented on the website is complete and accurate information, however it may appear (on the website or in brochures / publications on behalf of the website) inaccuracies and/or errors in good faith and that the business will not bear any responsibility regarding this information.

1.10.  For any question and/or clarification and/or clarification, you can contact Levin Studio, through the contact details indicated below, in section 7 of the regulations.

  1. How the website is used by the users


Any person who uses the site's functions, both directly and indirectly, including a visitor, a customer making a purchase in the store and/or  any other use (hereinafter: "user" and/or "customer"), declares, agrees and undertakes to meet all the following conditions:

2.1.   Not to transfer, collect or make use of the contents and/or details and/or any other information found on the website whether the aforementioned information belongs to 'Levin Studio' or to a third party.

2.2.   Not to make any use of the website for any purpose that is illegal, offensive or destructive that will interfere, disrupt, change, destroy, damage, limit, sabotage or affect in any other way the proper operation of the website in any way, including without limitation viruses, worms, Trojan horses, spyware, malware or any other destructive or disruptive means or technology.


  1. The services offered on the website


3.1.  The images shown on the website are for illustration and that there may be differences between the appearance and specification of the product / service and the image.

3.2.  The studio may update the prices of the services provided on the website without the need for prior notice, and at the sole discretion of the website manager (owner). The binding price is the price of the product as provided to the customer at the time of completing the registration and/or order procedure.

3.3.  The studio may advertise and/or offer the website users promotions and/or discounts and any other benefits under conditions set at the sole discretion of the studio. The studio will be entitled to terminate any such benefit immediately and without prior notice. 

3.4.   Registration through the website and how to make the purchase:

3.5.  Filling out the required details on the website is a prerequisite for making the purchase. In order to ensure that the order is made quickly, efficiently and without errors, it is necessary to provide all the details accurately. Responsibility for filling out the details applies only to the customer. The studio does not take responsibility for incorrect details entered.

3.6.  Providing false information is a criminal offense and whoever does so is subject to criminal and civil legal proceedings. The studio reserves the right to cancel an order or service in any case of submitting false, incomplete or inaccurate details.

3.7.  The purchase through the website will be made using one of the (international) credit cards in dollars or payment through apps - in shekels, (outside the website's online purchase system*) or in cash (such an option can be selected on the website), the payment Cash is limited only for those who purchase a product in self-collection, it is also possible to transfer payment by bank transfer with proof of execution. In the event that the transaction was not approved by the credit company, the customer will receive an appropriate notification and his account will not be charged for the transaction, and of course the transaction will be canceled until payment is settled.

3.8.  Completion of the registration procedure or transaction is conditional on confirmation and verification of the transaction by phone and/or through a message that will be sent to the customer's e-mail after completing the registration or transaction procedure. For the avoidance of doubt, it is not the customer's responsibility to confirm that the registration or transaction has been completed and/or that the service will be provided at the end. Also, registration on the website does not obligate the registrant to receive a service or purchase a product, as well as does not obligate the studio to sell to a subscriber on the website (in the event that the studio chooses to cancel or not sell a product, the mere registration of the purchaser on the website does not constitute_cc781905-5cde-3194-bb3b- 136bad5cf58d_ property, except by registering and arranging payment, in addition to approval by the studio, for the transaction).



  1. Cancellation of a transaction by the customer


4.1.   The customer may cancel a transaction and receive a refund subject to and in accordance with the provisions of the Consumer Protection Law 1981 and including the regulations under it (hereinafter: "the Law"), by delivering a written notice of cancellation of the order in any of the means of communication specified in section 8 below in these regulations.

4.2.   A customer may cancel a transaction, within 14 days from the day of registration or execution of the transaction and in the case of providing a service, up to 14 days that are not days of rest, before the start date of the service.

4.3.   A refund due to transaction cancellation will be made in accordance with the law and the means of payment from which the purchase was made according to any law and according to the deadlines of the credit company. For the avoidance of doubt, a refund will be made according to the amount of the payment actually paid.

 It is possible that the payment refund will be by a different means from the debit method (if the debit was by credit, the refund of the cancellation fee will be transferred to the customer by another means, such as a direct transfer to a bank account, in which case the amount of the amount transfer fee will be charged from the total amount of refund).

4.4.  No monetary credit will be given for products / services for which no monetary consideration has been paid such as gifts, benefits, etc.

4.5.  A full refund will be given, only if the full amount has been paid, with the exception of payment in several installments (in such a case, only the amount actually paid will be refunded, in addition to canceling the transaction and the remaining payments).

4.6.   Exchanging products for other products and/or against receiving a credit will be done in the studio and subject to presentation of a receipt or a photocopy of a charge sheet for the execution of the transaction, and in accordance with the above deadlines.


  1. Product damaged / broken and/or not as described

5.1.  A refund for a damaged / broken item will be made  at the discretion of the studio - in the event that the product was damaged during the creation of the item, and it was made clear to the customer (that the item is damaged), however , the client agreed to accept it despite the defect, the studio is not obligated to refund money.

5.2.   פריט שנפגם בדרכו או לאחר מסירת הפריט ללקוח:       _cc781905-5cde-3194 -bb3b-136bad5cf58d_           _cc781905 -5cde-3194-bb3b-136bad5cf58d_         _cc781905-5cde-3194- bb3b-136bad5cf58d_           _cc781905- 5cde-3194-bb3b-136bad5cf58d_     _cc781905-5cde-3194- bb3b-136bad5cf58d_           _cc781905- 5cde-3194-bb3b-136bad5cf58d_         _cc781905-5cde-3194-bb3b -136bad5cf58d_   a. If there is proof that the shipment arrived intact, there is no refund or compensation from the studio.           _cc781905-5cde-3194 -bb3b-136bad5cf58d_           _cc781905 -5cde-3194-bb3b-136bad5cf58d_         _cc781905-5cde-3194- bb3b-136bad5cf58d_           _cc781905- 5cde-3194-bb3b-136bad5cf58d_     _cc781905-5cde-3194-bb3b- 136bad5cf58d_       b. If it is not known what caused the defect, and it is clear that the breakage or defect in the item was done accidentally or maliciously by someone other than the studio, there is no refund. 3194-bb3b-136bad5cf58d_                     _cc781905-5cde-3194 -bb3b-136bad5cf58d_           _cc781905 -5cde-3194-bb3b-136bad5cf58d_     _cc781905-5cde-3194-bb3b-136b ad5cf58d_           _cc781905-5cde- 3194-bb3b-136bad5cf58d_                     _cc781905-5cde-3194 -bb3b-136bad5cf58d_           _cc781905 -5cde-3194-bb3b-136bad5cf58d_     _cc781905-5cde- 3194-bb3b-136bad5cf58d_                     _cc781905-5cde-3194 -bb3b-136bad5cf58d_           _cc781905 -5cde-3194-bb3b-136bad5cf58d_ c. If no defect is apparent but the product does not look as described (see also section 3.1), if the change is not unusual or due to a lack of recognition between the original product displayed on the website or in the different media of the website (flyers, advertisements on behalf of the website), and the item purchased by the customer, no refund will be given Money for the item.           _cc781905-5cde-3194 -bb3b-136bad5cf58d_           _cc781905 -5cde-3194-bb3b-136bad5cf58d_         _cc781905-5cde-3194- bb3b-136bad5cf58d_           _cc781905- 5cde-3194-bb3b-136bad5cf58d_     _cc781905-5cde-3194-bb3b- 136bad5cf58d_           _cc781905-5cde- 3194-bb3b-136bad5cf58d_                     _cc781905-5cde-3194 -bb3b-136bad5cf58d_           _cc781905 -5cde-3194-bb3b-136bad5cf58d_     _cc781905-5 cde-3194-bb3b-136bad5cf58d_         _cc781905-5cde-3194-bb3b -136bad5cf58d_     d. If a defect is evident due to inappropriate shipping conditions, the studio will be responsible for compensating the customer in one of the following ways: an identical replacement product in the defective location, another product of the same value as the defective product, a refund for the item only in addition to a cheaper item as compensation for the shipping amount. The studio reserves the right to choose the preferred method of compensation for the studio, at the same time the client's opinion will also be taken into consideration. 5cde-3194-bb3b-136bad5cf58d_         _cc781905-5cde-3194-bb3b -136bad5cf58d_           _cc781905-5cde -3194-bb3b-136bad5cf58d_         _cc781905-5cde-3194-bb3b- 136bad5cf58d_       _cc78 1905-5cde-3194-bb3b-136bad5cf58d_         _cc781905-5cde-3194 -bb3b-136bad5cf58d_           _cc781905 -5cde-3194-bb3b-136bad5cf58d_         _cc781905-5cde-3194- bb3b-136bad5cf58d_           _cc781905- 5cde-3194-bb3b-136bad5cf58d_     _cc781905-5cde-3194-bb3b-136ba d5cf58d_           _cc781905-5cde- 3194-bb3b-136bad5cf58d_             e. In any case of compensation or replacement of the item physically (an actual item), the replacement will be done at the studio (or at another address that is convenient for the customer, at the discretion of the studio).



  1. Cancellation of transaction by 'Levin Studio'


 'Levin Studio' will be entitled to cancel a transaction or sale in whole or in part in the following cases:

6.1.   If an error was made in the presentation of the item on the website and/or in the delivery of the product to the customer, either in the price of the product/service or in the description and specification of the product/service.

6.2.   If it turns out that there was a communication malfunction and/or any other technical problem that disrupted the price of the product/service and/or the description of the product/service.

6.3.   In case of prevention and/or delay due to force majeure, such as, but without detracting from the generality of the said: act of war, hostility, terrorism, cyber sabotage, intentional or unintentional malfunction on the store website, strikes and shutdowns, events Teva exceptions, malfunctions in clearing credit cards and any other reason that is not the result of an act or omission of the studio.

6.4.   In the event that there is concern that the purchase is made as part of a wholesale purchase and/or that the products are purchased for resale by the buyer or someone on his behalf, without the prior consent of the studio.

6.5.   If the service ends and/or there is no space available in a certain registration after or before the registration procedure.

6.6.   When there is reasonable concern (or known for sure), at the studio's discretion, that the consideration (payment) for the purchase will not be received.

6.7.   In the event that the customer is suspected of crimes or may pose a danger to the studio, himself or others by purchasing the service or product.

6.8.   In the event that registration was not done properly and/or incorrect or missing data was provided by the buyer of the product or the buyer of the service.


  1. Intellectual property and copyright


7.1.   The website and the content appearing on it, including the website design, drawings, designs, illustrations, photographs, images, maps, audio clips, video clips, text, graphics, etc. (hereinafter: "the information") are protected By the copyright laws of the State of Israel, international conventions and copyright laws of other countries, belong to 'Levin Studio' and/or other third parties.

7.2.   It is absolutely forbidden to copy and/or reproduce and/or distribute and/or publish and/or present and/or use information and/or do any action, directly or indirectly, that constitutes a violation or damage to property The intellectual property of 'Levin Studio', including personal and/or commercial use, unless the studio expressly permitted this in writing in advance.

7.3.   All intellectual property rights in connection with the information and/or the website (whether it is registered rights or whether it is rights that have not yet been registered), including the name of the website ("Domain"), patents, trademarks including The name "Levins Studio", the models, copyrights, trade secrets, methods, presentation and design of the website, as well as any matter or detail related to the website, are the exclusive property of the studio and the use of all said rights is permitted exclusively to the operator.

7.4.   All of the above applies to contents related  to the site indirectly, as well as to any advertisements  appearing in any type of media, radio or print Any other means of advertising.



  1. Customer Service


For details and inquiries regarding the activation of the site and its activity, you can contact the studio with the following details:

8.1.   Phone: 052-70-44493

8.2.   Email: EMAIL: (please state name and phone number in email).

8.3.      through the website:  

  1. Data Security


9.1.   The studio takes common precautions in order to maintain, as much as possible, the confidentiality of the information provided by customers, the site is protected by advanced encryption.

9.2.   Every transfer of a credit card number from the website is done encrypted according to the PCI DSS standard  and SSL/TLS (through the website platform provider, WIX);  and these details are not registered on the website and are not kept by the studio. In cases beyond our control and/or resulting from force majeure, 'Levin Study' will not be responsible for any damage of any kind, indirect or direct, that may be caused to the customer or anyone on his behalf and/or if this information is lost or reaches a hostile party and/or is used improperly with permission.

9.3.   The studio undertakes not to use the details of the customers registered on the website except for the needs of operating the website, and in order to enable the execution of the transaction or the registration in accordance with the regulations and all laws.

9.4.   The customer undertakes not to carry out and not to attempt to carry out: (A) any change on the site and/or (B) copying and/or downloading the material stored on the site including by means of: "Peep-Link", "Robot "Page Scrape", "Spider" or any other method, algorithm or similar manual process and not to download or copy and/or transmit any material stored on the store website that is not intended for download and/or transfer (C) not to try to gain access to transactions carried out by others by any means (D) not to perform any action that may harm the store's intellectual property, harm the privacy of other users, change information on the website and/or harm the store's website and/or its users, or any of them.

9.5.   Without detracting from the generality of the aforementioned and without detracting from any remedy (procedure that assists the claim) or other procedure, it is clarified that  the studio will be entitled to deny access to a user who, at its sole discretion and the absolute owner of the store (the studio), performed or attempted to perform any action on the site in violation of any law and/or the provisions of these regulations.


  1. Website privacy protection policy


10.1.  The privacy of website users is important to 'Levin Studio'. To improve the protection of the privacy of visitors and/or customers of the site, the site provides this information regarding its privacy protection policy and about the options available to users while staying on the site and all that concerns the conduct of the site regarding information collection.

10.2.   The studio may provide personal information and/or information regarding the activity of website users upon request from an authorized legal entity due to legal proceedings, or in cases where 'Levin Studio' believes, in good faith and fairly, that delivery The information is essential for the purpose of preventing or taking actions related to suspicious, illegal actions and/or for the purpose of assisting government enforcement authorities and/or for the purpose of protecting the security and use of the site's customers as well as the proper and ongoing management of the site.

10.3.   If you are a (visitor and/or customer and/or user located outside the borders of Israel), please note that you are transferring information, including personal information, to a country and jurisdiction that has various privacy and data protection laws within your jurisdiction, and you agree to the transfer of the information to Israel and/or any other country, and to the use and disclosure of information about you, including personal information, as described in this privacy policy.

10.4.   We use any information provided to place an order for a product, service or information solely for the purpose of performing that task and the tasks derived from it. The information is not transferred to any other party. Information provided about another person for the purpose of sending a gift is used for this purpose only. In case you sent us an email, we will use the email address from which you sent for the purpose of sending a return email, but not for any other purpose, and we will not give the address to any other body.

10.5.   In non-identifying information, that is, information that cannot be attributed to a specific person, we use it to improve our website and update our commercial conduct and our services, when this anonymous information is also transferred to other parties, including advertisers with us For example: the number of visitors to the website, the number of women who sign up for a certain questionnaire on the website, etc., but not any information that personally identifies the visitor to the website.

10.6.   For any request to receive additional information, you can directly contact 'Levin Studio' under the "Contact" tab on the website or in the details indicated in section 8 above of these regulations, and the studio will endeavor to act in accordance with the request.


  1.  Shipping Policy:

          _cc781905-5cde-3194 -bb3b-136bad5cf58d_Deliveries in Israel (within Israel):

11.1.   The shipping details should include all the details, a physical address, which includes the full street name of the house and/or apartment (with the number of the apartment) and the name of the city. and post office box (if available), zip code. You can add a note that will help with the shipping process.

11.2.  The customer is obliged to provide a valid and updated address for delivery. A different shipping address than the one listed should be specified.

11.3.  Error in writing the address by the customer: any reshipment of a product, following a mistake in typing or expression of an address, by the customer, the customer will be charged full payment for reshipment, the studio reserves the right charge a fee for extra hassle following a return shipment.

11.7.   Gift box, the studio does not undertake to provide a gift box for the product, unless otherwise specified at the time of purchase, on the website or by the seller. The studio offers a special gift box for the products, the studio reserves the right to demand an additional payment, for a special box, even if this is not clearly stated on the website and/or during the telephone purchase.

11.8.  A mistake in delivery due to a technical problem on the website, or in the writing of the address by the studio representative will be compensated such as delivery at the expense of the studio, or any other compensation that the studio manager decides, as appropriate._cc781905-5cde-3194 -bb3b-136bad5cf58d_

משלוח מחוץ לארץ (מישראל):         _cc781905-5cde-3194-bb3b -136bad5cf58d_           _cc781905-5cde -3194-bb3b-136bad5cf58d_         _cc781905-5cde-3194-bb3b- 136bad5cf58d_           _cc781905-5cde- 3194-bb3b-136bad5cf58d_                 _cc781905-5cde-3194 -bb3b-136bad5cf58d_           _cc781905 -5cde-3194-bb3b-136bad5cf58d_         _cc781905-5cde-3194- bb3b-136bad5cf58d_           _cc781905- 5cde-3194-bb3b-136bad5cf58d_     _cc781905-5cde-3194-bb3b -136bad5cf58d_     11.9.  כרגע כל המשלוחים לחו"ל מוקפאים, ניתן ליצור קשר  In one of the means as they appear in section 8 above in these regulations, to approve a transaction abroad. Under the protection of the business ('Levin Studio') in the field of insurance and liability for shipping abroad.



  1.  Return Policy:


12.1.   An item can be returned within 14 days, without receiving compensation for shipping fees, if they were included in the price.

12.2.   The item must be in good condition, without being opened or without signs of replacement or damage to the product (item).

12.3.  A damaged item will not be accepted, as detailed in section 5, and the buyer will not be entitled to any refund (full or partial).

12.4. An item can be returned after 14 days and up to 30 days, with a partial refund, given at the discretion of the studio, when a refund may not be given without a justified claim (such as a change in the appearance of the product or a mistake)  or will be given Compensation in the form of another item.

  1.  Product appearance, confirmation and advance payment:


13.1.   Every product (sculpture, carving, computerized or printed design, illustration, etc.) that leaves the studio, after a strict check on the quality of the product. However, there may be changes between the appearance of the product photographed or seen by the customer on the website or by any other optical or digital means, up to about 30 percent, in appearance, color and shape. 

13.2.  The studio tries to contact the customer to verify all the details intended for the creation of the product, providing incorrect or inaccurate details that caused a change between the appearance of the product, compared to his request or the appearance of the product in the customer's imagination will not be a reason for receiving any compensation (money or replacement product).

13.3.  A photograph of the product does not indicate its final appearance, but rather a means of confirming the continuation of the product creation process for the customer, where agreement on the appearance of the product by the customer constitutes approval for the studio to continue creating the product.

13.4.  Payment for the product will be in three to four parts: a. One third of the final amount of the product Introduction, b. A third after half of the work is completed and approved (the studio allows for the consolidation of the remaining payments), c. Last third after the customer received the item. When the amount of packaging and shipping are not included in this amount and it will be paid separately at the time of delivery, before sending the product, subject to proof of delivery (photograph of the item at the time of delivery, and after delivery a photo of a form indicating actual delivery).

13.5.  Canceling the creation of a product by the board or its proxy, after the start of its creation and approval, will result in the loss of the advance payment (one third of the final amount of the product).



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Return & Exchange Policy
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